How we are different
Most hosting companies – such as SoftLayer, Amazon AWS or DigitalOcean – focus on building out datacenter infrastructure and relentlessly seeking economies of scale through extreme automation and online client self-service.
At HyperOps, we are different – we see our core value proposition in providing exceptional service and support backed by specialized expertise.
In other words, while we operate in eight highly reliable data centers across Europe and the U.S., we are not a datacenter company – we are a team of highly skilled, experienced and dedicated systems administrators, architects, support engineers and security experts.
Excellence in managed operations
We believe that the best performance and cost-efficiency results from combining world-class infrastructure with specialized expertise and exceptional customer service.
Therefore, while we do offer both unmanaged bare metal servers and cloud servers at competitive rates, over 95 percent of our business is in fully managed operations and this is the area where we truly excel.
We help our demanding clients design, build, secure and run their systems, and handle the headaches and details of technology so that our clients can keep their focus on developing their businesses. Our managed services are backed by strict SLAs that we discuss and configure with each client individually.
Transparency and access
Even more importantly, each of our managed services clients has direct access to our experienced engineers – by phone, email or chat 24x7x365 – to help with planning, architecting, building and operations – and our average 7 minutes support response time is among the best in the industry.
Trusted by blue-chip clients
This is why a number of Northern European banking institutions, telecommunications operators, insurance companies, large retailers, e-commerce businesses, big data predictive analytics companies such as Veli and rapidly growing startups have entrusted HyperOps with building out and managing their online operations.
Where to next?
Meet our team, explore our service offerings – and contact us today to discuss how HyperOps could help you improve the performance and reliability of your mission-critical online portals, applications and platforms.